How to Format Date and Time Values

Email this issue gives you full control in formatting date and time values in your email templates. Email This Issue provides a component that you can use in the email templates. It is called $!jetiFieldFormatter. 

View methods of this component in Velocity Context in Email Rendering

Formatting is done in two steps:

  1. create a formatter object
  2. format the date or date-time values using the created formatter

Create Jira Formatter

Create a Jira formatter in your template:

<date time style name> may be any of the following:

  • empty: if called without a parameter, getJiraDateTimeFormatter() returns the default Jira date time formatter
  • name of a predefined style in DateTimeStyle: e.g. $!jetiFieldFormatter.getJiraDateTimeFormatter("COMPLETE") returns a Jira formatter for the COMPLETE style

Create Java Formatter

There are multiple ways to create Java date formatter.

<date format style number> may be any of the following:

  • empty: if called without parameters getJavaDateFormat() returns the default Java formatter
  • value of a date format style constant in DateFormat: e.g. $!jetiFieldFormatter.getJavaDateFormat(1) returns a DateFormat instance for the DateFormat.LONG style.

<locale string>: Java string representation of a Locale, always use language and country, like "en_GB" or "de_DE" or "hu_HU". This parameter is optional. If not provided, user's default locale will be used.

<date time pattern> can be a valid pattern according to Java SimpleDateFormat specification.

E.g. a pattern of "dd/MM/yyyy HH:mm" returns a formatter that formats the timestamp of May 31, 2015 1:35pm as "31/05/2015 13:35".


Format Values

Once we have a formatter, date or date-time field values can be formatted as shown below.

<date time value> may be either:

  • Issue attribute, like $!issue.created or $!issue.updated
  • Issue custom field: $!issue.getCustomFieldValue("customfield_12345"), where "customfield_12345" is the custom field key of a Date Picker or DateTime Picker field. Calling the formatter with a non-date value will render an empty string

Render Date or Date-Time Values in any time zone

To render Date or Date-Time values in a time zone, both the Jira DateFormatter and Java DateFormat may be used. There is a list of Timezone IDs are available for java.

Render the Issue's due date in Alaska time using the Java DateFormat API:

Render the Issue's due date in Alaska time using the Jira DateFormatter API:

Render Date or Date-Time Values in your time zone

We support using the time zone set in the current user’s profile. For example to render the issue's last update date-time with the current user's time using the TemplateSupport's currentUsersTimeZoneId

Shortcut Template Methods to Format Values easier