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There are a few configuration items in Email This Issue that are configured with Projects, Issue Types or a JQL filter. They compose a Scope.

The following settings have scope: 

When Email This Issue searches for the best matching of the above entities, it evaluates their scope. The order of evaluation is specified is best understood via examples. In all screens where these entites are listed, the list order corresponds to the order of evaluation.

Examples


Selected ProjectsSelected Issue TypesJQL ExplanationExplanation
1Project1, Project2Story, Taskpriority = HighestMost important Story or Task issues from the selected projects.
2Project1
sprint in openSprints()Stories from the active sprints in Project1
3

project in (Project1, Project2) AND type in (Story, Bug, Task) AND text ~ "Security" OR project in (Project3, Project4) AND type = EpicStories, Bugs and Tasks related to "Security" in their title or description from Project1 and Project2, all Epics from Project3 and Project4
4
Story, Epic, Sub-task
All stories, epics or sub-tasks from all projects
5


All issues in Jira. It is perfectly valid to keep project, type and jql empty. It will serve as a default configuration for issues not having a better matching scope.

Evaluation

Scoped entities are evaluated in the order they are listed. Those that are configured with projects or types are evaluated first. Then those that have a JQL criteria. Finally the default.

Examples of Scope evaluation:

IssueMatching Scopes from the above table

An Story issue that is in an active sprint in Project1 with priority Highest

Number 1
An Story issue that is in an active sprint in Project1 with priority normalNumber 2
An Story issue from Project3Number 4
An Story issue from Project2 with the word "security" in its summaryNumber 3
An Story issue from Project2 not related to "security"Number 4
An Bug issue from Project3Number 5
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