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Feature

Jira out-of-the-box

Jira Service DeskEmail This Issue CLOUDEmail This Issue SERVER
Event notifications (Notification schemes)(tick)(question)(tick)(tick)
Custom email templates in event notifications(error)(question)(tick)(tick)
Conditional event notifications(error)(question)(tick)(tick)
Send link to issues to users and email addresses (Share button)(tick)(question)(tick)(tick)
Send issue details to users and email addresses when needed (Email button)(error)(question)(tick)(tick)
Send emails from a workflow transition(error)(question)(tick)(tick)
Process incoming emails as new issues or comments(tick)(question)(tick)(tick)
Initialize issue fields (including custom fields) from email(error)(question)(tick)(tick)
Find issues related to incoming emails using issue fields(error)(question)(error)(tick)
Create or Comment Or Link mail handler based on JQL(error)(question)(error)(tick)
Create Or Comment Or Subtask based on JQL (soon to come)(error)(question)(error)(error)
Execute workflow transition on issues upon processing emails(error)(question)

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Send auto-reply emails back to senders(error)(question)(tick)(tick)
Blacklist of senders to block emails(error)(question)(error)(tick)
MD5 hash based attachment filtering(error)(question)(error)(tick)
Support for external watchers via event notifications(error)(question)(tick)(tick)
From address and sender name in outgoing emails generated from fields or custom fields(error)(question)(tick)(tick)
Searchable audit log of emails sent or received(error)(question)(tick)(tick)
JQL functions to search for issues sent in or created/commented via emails(error)(question)(error)(tick)
SMTP prefix állítás

(error)(tick)
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