Send emails manually via the Email button in the issue view or automatically as event notifications or workflow transitions. Specify a wide range of recipients such as JIRA user, external email addresses, issue collaborators, project roles, user groups and even custom fields.
Emails support inline images and issue attachments as email attachments.
Send emails upon status changes in your issues. Add Email This Issue Workflow Post Funciton to your transition to send emails when somehing important happens, only to those recipients who are interested in the changes. Attach issue attachments to the emails, customize email layout and content.
JEditor is supported for both sending and receiving emails. Compose beautiful rich text emails with inline images using JEditor. Keep formatting and layout with inline images of the emails when you create issues using Email This Issue Mail Handler. Issue description will look as close to the original email as possible.
Keep track of all incoming and outgoing emails related to the issues. Open the Email tab in the issue view to see a chronological list of emails. Admins can track all emails sent or received from the Configuration page.
Email This Issue Event Notifications can do everything that Jira Notification Schemes do but also offer you lot more. Such as fully customizable email content, issue attachments attached to email, JQL filter support to make notifications conditional, various email options.
Acknowledge the receipt of emails with an automatic acknowledgent email that is sent to the sender of the incoming email when the email is processed. You can use arbitrary email templates to generate the acknowledgment emails.
Use the embedded template editor to create beautifully looking HTML and clear Text templates. Use issue fields or custom fields in the email body or even in the subject. Field Picker helps you embed complex structures like comments, issue linking information and email log in the outgoing emails.
Email This Issue Mail Handler allows you to save sender and recipient email addresses or users (if recognized) to custom fields. You can use these custom fields as recipients when an email is sent manually or automatically like in Email This Issue Event Notifications.