META-INF - Help Center
The Advanced Edition of Email This Issue has been released

The Advanced Edition enhances reliability, transparency and scalability through:

⚡ Much faster incoming mail processing for high-volume teams

🔐 Admin Audit Log so configuration changes are fully traceable, and auditable

📊 A much improved Email Operations Dashboard with clearer insights, more gadgets

🤝 Premium product support with faster turnaround

Advanced Edition gives teams more performance, control and transparency in their email workflows.

If you want to explore what’s new, feel free to reach out — happy to help!

Try Advanced Edition for free!

  1. META-INF - Help Center
  2. META-INF Service Desk

META-INF Service Desk

Welcome! You can raise a META-INF Service Management request from the options provided.

You can refer to our Product documentation for guidance and useful insight.

General Terms and Conditions for Product Support.
For the summary, click here.

By submitting a request, you agree to the above terms and conditions.

  • App Support

    Email This Issue, Content Exporter, Glass Project Documentation for Jira, Advanced Content Navigator for Confluence, Considering becoming a customer, Other
  • For Partners

    Partner Program, Free Internal Use Licenses
  • Exclusive Services

    Service Card solution, Premium Support application
Powered by Jira Service Management
{"xsrfToken":"6a85a2f5be684487b314a97439efa553ed15405a_lout","branding":{"id":"1","key":"sd","name":"META-INF Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1051","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#005cb0","headerLinkHoverBGColor":"#005cb0","headerBadgeColor":"#005cb0"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f73566f0-ab35-43fc-bfb4-75f6e70778e8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzRmYmFmZi05MDJlLTQ4YTEtYjgzOC1kZDBlM2VjN2RiNmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3MzU2NmYwLWFiMzUtNDNmYy1iZmI0LTc1ZjZlNzA3NzhlOCI6WyJyZWFkIl19LCJleHAiOjE3NjI4Mjg0NzEsIm5iZiI6MTc2MjgyNzg3MX0.GAWgv2QQDd3nTncxos5P-VXS0hC-3WJgws--fM_9NYs&client=2c4fbaff-902e-48a1-b838-dd0e3ec7db6f&mode=fit","logoId":"f73566f0-ab35-43fc-bfb4-75f6e70778e8","isLogoAvailable":true,"helpCenterTitle":"Welcome to META-INF Support Site","sharedPortalName":"META-INF - Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"hr-HR":{"localeDisplayName":"Croatian (Croatia)"},"en-US":{"helpCenterTitle":"Welcome to META-INF Support Site","sharedPortalName":"META-INF - Help Center","localeDisplayName":"English (United States)"},"sl-SI":{"localeDisplayName":"Slovenian (Slovenia)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"sr-YR":{"localeDisplayName":"Serbian (YR)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"zh-TW":{"localeDisplayName":"Chinese (Taiwan)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sr-RS":{"localeDisplayName":"Serbian (Serbia)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"tr-TR":{"localeDisplayName":"Turkish (Türkiye)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0b2849","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/99e52724-94db-4c40-84c8-97933ab729a1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzRmYmFmZi05MDJlLTQ4YTEtYjgzOC1kZDBlM2VjN2RiNmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5ZTUyNzI0LTk0ZGItNGM0MC04NGM4LTk3OTMzYWI3MjlhMSI6WyJyZWFkIl19LCJleHAiOjE3NjI4Mjg0NzEsIm5iZiI6MTc2MjgyNzg3MX0.xcAjFXjWIqyOi96AiO6h7utzT8HuNA_0VpuCMj7DrXg&client=2c4fbaff-902e-48a1-b838-dd0e3ec7db6f&height=300&mode=fit","bannerMediaApiFileId":"99e52724-94db-4c40-84c8-97933ab729a1","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#0b2849","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"sd","projectId":10700,"serviceDeskId":1,"name":"META-INF Service Desk","description":"<p><b>Welcome! You can raise a META-INF Service Management request from the options provided.</b></p>\n<p><b>You can refer to our <a href=\"https://docs.meta-inf.hu/general-information\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Product documentation</a> for guidance and useful insight.</b></p>\n<p><b><a href=\"https://www.meta-inf.hu/en/productsupport-gtc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">General Terms and Conditions for Product Support</a>.</b><br> For the summary, <a href=\"https://www.meta-inf.hu/en/productsupport-gtc-summary/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click&nbsp;here</a>.</p>\n<p><b>By submitting a request, you agree to the above terms and conditions.</b></p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"1471","name":"Advanced Content Navigator for Confluence","descriptionHtml":"","callToAction":"Advanced Content Navigator for Confluence","introHtml":"","icon":17679,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17679","groups":[1214],"key":""},{"id":"1472","name":"Considering becoming a customer","descriptionHtml":"","callToAction":"Considering becoming a customer","introHtml":"","icon":16554,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16554","groups":[1214],"key":""},{"id":"1473","name":"Content Exporter","descriptionHtml":"","callToAction":"Content Exporter","introHtml":"","icon":17681,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17681","groups":[1214],"key":""},{"id":"1474","name":"Email This Issue","descriptionHtml":"","callToAction":"Email This Issue","introHtml":"","icon":17682,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17682","groups":[1214],"key":""},{"id":"49","name":"Free Internal Use Licenses","descriptionHtml":"","callToAction":"Free Internal Use Licenses","introHtml":"","icon":16330,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16330","groups":[1215],"key":""},{"id":"1475","name":"Glass Project Documentation for Jira","descriptionHtml":"","callToAction":"Glass Project Documentation for Jira","introHtml":"","icon":17683,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17683","groups":[1214],"key":""},{"id":"1476","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"","icon":16341,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16341","groups":[1214],"key":""},{"id":"50","name":"Partner Program","descriptionHtml":"","callToAction":"Partner Program","introHtml":"","icon":16337,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16337","groups":[1215],"key":""},{"id":"1477","name":"Premium Support application","descriptionHtml":"","callToAction":"Premium Support application","introHtml":"","icon":16336,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16336","groups":[1216],"key":""},{"id":"1478","name":"Service Card solution","descriptionHtml":"","callToAction":"Service Card solution","introHtml":"","icon":16323,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16323","groups":[1216],"key":""},{"id":"21","name":"Addon Feedback","descriptionHtml":"","callToAction":"Addon Feedback","introHtml":"","icon":14517,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14517","groups":[],"key":""},{"id":"126","name":"Apply for Premium Support","descriptionHtml":"","callToAction":"Apply for Premium Support","introHtml":"<p>Choose this if you would like to apply for our Premium Support service.</p>","icon":16336,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16336","groups":[],"key":""},{"id":"111","name":"Atlassian Support Escalation","descriptionHtml":"","callToAction":"Atlassian Support Escalation","introHtml":"","icon":16537,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16537","groups":[],"key":""},{"id":"132","name":"Community","descriptionHtml":"","callToAction":"Community","introHtml":"","icon":16333,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16333","groups":[],"key":""},{"id":"19","name":"Email","descriptionHtml":"","callToAction":"Email","introHtml":"<p>Choose this if you want us to contact you via email</p>","icon":14533,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14533","groups":[],"key":""},{"id":"14","name":"I have a problem","descriptionHtml":"<p>Ultimate Permissions Manager - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[],"key":""},{"id":"12","name":"I have a problem","descriptionHtml":"<p>Bug Watcher Notifications - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[],"key":""},{"id":"15","name":"I have a problem","descriptionHtml":"<p>Content Exporter - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[],"key":""},{"id":"53","name":"I have a problem","descriptionHtml":"","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[],"key":""},{"id":"6","name":"I have a problem","descriptionHtml":"<p>Email This Issue - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[],"key":""},{"id":"1168","name":"I have a problem","descriptionHtml":"","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":16531,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16531","groups":[],"key":""},{"id":"55","name":"I have a problem","descriptionHtml":"<p>Glass Project Documentation - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":16301,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16301","groups":[],"key":""},{"id":"4","name":"I have a question","descriptionHtml":"<p>Email This Issue - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[],"key":""},{"id":"8","name":"I have a question","descriptionHtml":"","callToAction":"I have a question","introHtml":"<p>Choose this if you have a general question or just want to get in touch.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[],"key":""},{"id":"16","name":"I have a question","descriptionHtml":"<p>Bug Watcher Notifications - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[],"key":""},{"id":"52","name":"I have a question","descriptionHtml":"","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":16300,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16300","groups":[],"key":""},{"id":"18","name":"I have a question","descriptionHtml":"<p>Content Exporter - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[],"key":""},{"id":"1169","name":"I have a question","descriptionHtml":"","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":16568,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16568","groups":[],"key":""},{"id":"57","name":"I have a question","descriptionHtml":"<p>Glass Project Documentation - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":16339,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16339","groups":[],"key":""},{"id":"5","name":"I need a new feature","descriptionHtml":"<p>Email This Issue - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":14500,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14500","groups":[],"key":""},{"id":"9","name":"I need a new feature","descriptionHtml":"<p>Bug Watcher Notifications - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":14500,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14500","groups":[],"key":""},{"id":"11","name":"I need a new feature","descriptionHtml":"<p>Content Exporter - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":14500,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14500","groups":[],"key":""},{"id":"51","name":"I need a new feature","descriptionHtml":"","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":16345,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16345","groups":[],"key":""},{"id":"54","name":"I need a new feature","descriptionHtml":"<p>Glass Project Documentation - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":16345,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16345","groups":[],"key":""},{"id":"1170","name":"I need a new feature","descriptionHtml":"","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":16345,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16345","groups":[],"key":""},{"id":"7","name":"Licensing","descriptionHtml":"","callToAction":"Licensing","introHtml":"<p>Choose this if you want to purchase an Atlassian product or addon licence and need a quote from us. Give us a chance to convince you.</p>","icon":14512,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14512","groups":[],"key":""}],"reqGroups":[{"id":1214,"name":"App Support"},{"id":1215,"name":"For Partners"},{"id":1216,"name":"Exclusive Services"}],"orderMapping":{"1214":[1474,1473,1475,1471,1472,1476],"15":[50],"1215":[50,49],"1216":[1478,1477],"4":[14]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a404cee7-c06c-3f7f-8d89-8745a54d0c3e","appLinkName":"Confluence (metainf.atlassian.net)","appLinkUrl":"https://metainf.atlassian.net/wiki","spaceKey":"KB","spaceName":"META-INF Service Desk Knowledge Base","spaceUrl":"https://metainf.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":1,"kbLinkDomainURLs":["https://metainf.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"The Advanced Edition of Email This Issue has been released","userLanguageMessageWiki":"<p>The <a href=\"https://docs.meta-inf.hu/email-this-issue/advanced-edition/whats-the-advanced-edition\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Advanced Edition</a> enhances reliability, transparency and scalability through:</p>\n<p>⚡ Much <b>faster incoming mail processing</b> for high-volume teams</p>\n<p>\uD83D\uDD10 <b>Admin Audit Log</b> so configuration changes are fully traceable, and auditable</p>\n<p>\uD83D\uDCCA A much <b>improved Email Operations Dashboard</b> with clearer insights, more gadgets</p>\n<p>\uD83E\uDD1D <b>Premium product support</b> with faster turnaround</p>\n<p>Advanced Edition gives teams more performance, control and transparency in their email workflows.</p>\n<p>If you want to explore what’s new, feel free to reach out — happy to help!</p>\n<h2><a name=\"\" target=\"_blank\" style=\"text-decoration: underline;\"></a><font color=\"blue\"><a href=\"https://marketplace.atlassian.com/apps/4977/email-this-issue?tab=pricing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Try Advanced Edition for free!</a></font></h2>","defaultLanguageHeader":"The Advanced Edition of Email This Issue has been released","defaultLanguageMessage":"The [Advanced Edition|https://docs.meta-inf.hu/email-this-issue/advanced-edition/whats-the-advanced-edition] enhances reliability, transparency and scalability through:\n\n⚡ Much *faster incoming mail processing* for high-volume teams\n\n\uD83D\uDD10 *Admin Audit Log* so configuration changes are fully traceable, and auditable\n\n\uD83D\uDCCA A much *improved Email Operations Dashboard* with clearer insights, more gadgets\n\n\uD83E\uDD1D *Premium product support* with faster turnaround\n\nAdvanced Edition gives teams more performance, control and transparency in their email workflows. \n\nIf you want to explore what’s new, feel free to reach out — happy to help!\n\n\nh2. {color:blue}[Try Advanced Edition for free!|https://marketplace.atlassian.com/apps/4977/email-this-issue?tab=pricing]{color}","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzRmYmFmZi05MDJlLTQ4YTEtYjgzOC1kZDBlM2VjN2RiNmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjI4MjkwNzEsIm5iZiI6MTc2MjgyNzg3MX0.SjSeZqKBIWl0CwW-Zn_BYWwe7McCyRzOXLWwqVa7Se0","targetCollection":"upload-project-10700","endpointUrl":"https://api.media.atlassian.com","clientId":"2c4fbaff-902e-48a1-b838-dd0e3ec7db6f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"META-INF - Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://metainf.atlassian.net/wiki","kbLinkDomainURLs":["https://metainf.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fmetainf.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2MWI1NTM4NTRjMTY3MjBjNjQzYzQxMjViOTE1ZjkxYmM5ZTVhYTUyNDVhYTk4YzM0YjRhMDk5ZWNiYjc0YzM3IiwiaXNzIjoibWV0YWluZi5hdGxhc3NpYW4ubmV0IiwiY29udGV4dCI6e30sImV4cCI6MTc2MjgyODc3MSwiaWF0IjoxNzYyODI3ODcxfQ.WSm9_uO0scn3Z5AmYHbPuHa8O1DGpZ-81VLVL4UF4qk\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Im1ldGFpbmYuYXRsYXNzaWFuLm5ldCIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL21ldGFpbmYuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvbWV0YWluZi5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJTRCIsImlkIjoiMTA3MDAifX19LCJleHAiOjE3NjI4Mjg3NzEsImlhdCI6MTc2MjgyNzg3MX0.DyzsFyjY5R5Bq6RL9R-35XoNhwBR0tNNR5FisgeZrEo\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://metainf.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://metainf.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SD\\\",\\\"id\\\":\\\"10700\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SD\\\",\\\"project.id\\\":\\\"10700\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Budapest\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://metainf.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=metainf","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6a85a2f5be684487b314a97439efa553ed15405a_lout","baseUrl":"https://metainf.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://metainf.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2c4fbaff-902e-48a1-b838-dd0e3ec7db6f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3755a57b320e4f7aad418798dc4e5b84","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://metainf.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}