{"xsrfToken":"b66fc8e77103ca6d351b5ef5361e8652062c5806_lout","branding":{"id":"1","key":"sd","name":"META-INF Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to META-INF Support Site","sharedPortalName":"META-INF - Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"en-US":{"helpCenterTitle":"Welcome to META-INF Support Site","sharedPortalName":"META-INF - Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0c5acf","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/40901c70-8367-421d-aa39-3855e1a08b65/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzRmYmFmZi05MDJlLTQ4YTEtYjgzOC1kZDBlM2VjN2RiNmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwOTAxYzcwLTgzNjctNDIxZC1hYTM5LTM4NTVlMWEwOGI2NSI6WyJyZWFkIl19LCJleHAiOjE2OTU3NDAwMzUsIm5iZiI6MTY5NTczOTQzNX0.5JKcEJI_gM6E59nQ88-qJ-I4q_ZuaEadqIxsCM9e0cw&client=2c4fbaff-902e-48a1-b838-dd0e3ec7db6f&height=300&mode=fit","bannerMediaApiFileId":"40901c70-8367-421d-aa39-3855e1a08b65","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sd","projectId":10700,"serviceDeskId":1,"name":"META-INF Service Desk","description":"<p>Welcome! You can raise a META-INF Service Management request from the options provided.</p>\n<p><b>General Terms and Conditions for Product Support</b></p>\n<p>We have released our <a href=\"https://www.meta-inf.hu/en/productsupport-gtc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">General Terms and Conditions for Product Support</a>. <br> For the summary, please <a href=\"https://www.meta-inf.hu/en/productsupport-gtc-summary/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a>, for the full terms and conditions, see <a href=\"https://www.meta-inf.hu/en/productsupport-gtc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this link</a>.</p>\n<p>By submitting a request, you agree to the above terms and conditions.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"126","name":"Apply for Premium Support","descriptionHtml":"","callToAction":"Apply for Premium Support","introHtml":"<p>Choose this if you would like to apply for our Premium Support service.</p>","icon":16336,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16336","groups":[2],"key":""},{"id":"19","name":"Email","descriptionHtml":"","callToAction":"Email","introHtml":"<p>Choose this if you want us to contact you via email</p>","icon":14533,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14533","groups":[6],"key":""},{"id":"49","name":"Free Internal Use Licenses","descriptionHtml":"","callToAction":"Free Internal Use Licenses","introHtml":"<p>If you're an Atlassian Solution Partner, you can request an free, internal use license key of our addons.</p>","icon":16330,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16330","groups":[15],"key":""},{"id":"6","name":"I have a problem","descriptionHtml":"<p>Email This Issue - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[2],"key":""},{"id":"12","name":"I have a problem","descriptionHtml":"<p>Bug Watcher Notifications - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[3],"key":""},{"id":"53","name":"I have a problem","descriptionHtml":"","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[16],"key":""},{"id":"15","name":"I have a problem","descriptionHtml":"<p>Content Exporter - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[5],"key":""},{"id":"55","name":"I have a problem","descriptionHtml":"<p>Glass Project Documentation - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":16301,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16301","groups":[17],"key":""},{"id":"8","name":"I have a question","descriptionHtml":"","callToAction":"I have a question","introHtml":"<p>Choose this if you have a general question or just want to get in touch.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[6],"key":""},{"id":"4","name":"I have a question","descriptionHtml":"<p>Email This Issue - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[2],"key":""},{"id":"16","name":"I have a question","descriptionHtml":"<p>Bug Watcher Notifications - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[3],"key":""},{"id":"52","name":"I have a question","descriptionHtml":"","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":16300,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16300","groups":[16],"key":""},{"id":"57","name":"I have a question","descriptionHtml":"<p>Glass Project Documentation - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":16339,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16339","groups":[17],"key":""},{"id":"18","name":"I have a question","descriptionHtml":"<p>Content Exporter - Please detail your request as much as possible</p>","callToAction":"I have a question","introHtml":"<p>Choose this if you need general support, have questions concerning the product.</p>","icon":14527,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[5],"key":""},{"id":"51","name":"I need a new feature","descriptionHtml":"","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":16345,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16345","groups":[16],"key":""},{"id":"9","name":"I need a new feature","descriptionHtml":"<p>Bug Watcher Notifications - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":14500,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14500","groups":[3],"key":""},{"id":"11","name":"I need a new feature","descriptionHtml":"<p>Content Exporter - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":14500,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14500","groups":[5],"key":""},{"id":"5","name":"I need a new feature","descriptionHtml":"<p>Email This Issue - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":14500,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14500","groups":[2],"key":""},{"id":"54","name":"I need a new feature","descriptionHtml":"<p>Glass Project Documentation - Please detail your request as much as possible</p>","callToAction":"I need a new feature","introHtml":"<p>Choose this if you need a new feature, or want to change an existing feature in the product</p>","icon":16345,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16345","groups":[17],"key":""},{"id":"7","name":"Licensing","descriptionHtml":"","callToAction":"Licensing","introHtml":"<p>Choose this if you want to purchase an Atlassian product or addon licence and need a quote from us. Give us a chance to convince you.</p>","icon":14512,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14512","groups":[6],"key":""},{"id":"50","name":"Partner Program","descriptionHtml":"","callToAction":"Partner Program","introHtml":"<p>If you're an Atlassian Solution Partner, you can become a member of our Partner Program by submitting some details here</p>","icon":16337,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16337","groups":[15],"key":""},{"id":"21","name":"Addon Feedback","descriptionHtml":"","callToAction":"Addon Feedback","introHtml":"","icon":14517,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14517","groups":[],"key":""},{"id":"111","name":"Atlassian Support Escalation","descriptionHtml":"","callToAction":"Atlassian Support Escalation","introHtml":"","icon":16537,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16537","groups":[],"key":""},{"id":"132","name":"Community","descriptionHtml":"","callToAction":"Community","introHtml":"","icon":16333,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16333","groups":[],"key":""},{"id":"14","name":"I have a problem","descriptionHtml":"<p>Ultimate Permissions Manager - Please detail your request as much as possible</p>","callToAction":"I have a problem","introHtml":"<p>Choose this if you experience a fault, bug, error or something wrong in the product.</p>","icon":14532,"iconUrl":"https://metainf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14532","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"Email This Issue"},{"id":5,"name":"Content Exporter"},{"id":17,"name":"Glass Project Documentation & Information"},{"id":3,"name":"Bug Watcher Notifications"},{"id":16,"name":"Odoo Connector"},{"id":6,"name":"General"},{"id":15,"name":"Solution Partners"}],"orderMapping":{"15":[49,50],"5":[11,15,18],"3":[9,12,16],"16":[51,53,52],"2":[5,6,4,126],"17":[54,55,57],"6":[7,8,19],"4":[14],"1":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a404cee7-c06c-3f7f-8d89-8745a54d0c3e","appLinkName":"Confluence (metainf.atlassian.net)","appLinkUrl":"https://metainf.atlassian.net/wiki","spaceKey":"KB","spaceName":"META-INF Service Desk Knowledge Base","spaceUrl":"https://metainf.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":1,"kbLinkDomainURLs":["https://metainf.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"META-INF - Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://metainf.atlassian.net/wiki","kbLinkDomainURLs":["https://metainf.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fmetainf.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0ZDYwZGVkZjYwYmEwZDZhZWE2ODg3MmQzNWMzMGIyYzI4NTJmMmZmNDFmMWJmYmVkNjgyMThjYjg2ODk1OGZlIiwiaXNzIjoibWV0YWluZi5hdGxhc3NpYW4ubmV0IiwiY29udGV4dCI6e30sImV4cCI6MTY5NTc0MDMzNSwiaWF0IjoxNjk1NzM5NDM1fQ.hTfKpC0SW7_wTgR51ftQC741UKvnyIyEpFkclxgR0zE\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Im1ldGFpbmYuYXRsYXNzaWFuLm5ldCIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNEIiwiaWQiOiIxMDcwMCJ9fX0sImV4cCI6MTY5NTc0MDMzNSwiaWF0IjoxNjk1NzM5NDM1fQ.m3xsH_CxmU6ehvzUsSdS1RLIXaGXgV42kq_vgng4GHk\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SD\\\",\\\"id\\\":\\\"10700\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SD\\\",\\\"project.id\\\":\\\"10700\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Budapest\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://metainf.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}