Documentation moved
Thank you for visiting our old product documentation site. Note that we are in the process of migrating our product documentation and soon we will not store or update our documentation here.
Please navigate to our new documentation site and update your bookmarks accordingly. If you're looking for the former content of this page, click here.
The Mail Queue page lists the mail items that are being sent via Email This Issue. The Mail Queue page is accessible from the Emails / Mail Queue menu.
Refresh the page by clicking the Active Queue button to show the current items.
Error Queue
If an email cannot be sent due to some errors, it is placed on the Error Queue The Error Queue contains detailed error information for each mail item. It helps detect the root causes of the error.
It is possible to resend the failed items. Resending means the mail item is placed on the mail queue for scheduled delivery.
