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Content

Opening Glass Documentation

Users with Glass View permission can access Project Configuration Documentation from project sidebar menu, by clicking the Glass Documentation menu:

General

The General section contains information about:

  • Basic project information

  • Components

  • Versions

  • Schemes

Basic Summary

Basic project information shows general information about the project:

  • Project Name

  • Key

  • Type (Business, Software, Service Desk)

  • URL

  • Issue Types

  • Project Category

  • Project Lead

  • Default Assignee


Glass Overview

More insight about the project in general

  • Last issue created

  • (Unique) Workflows

  • Number of Components

  • Number of Versions

  • People added in the project

  • Actors from the Permission scheme

  • Used Permissions


Components

This section shows:

  • Components

  • Issues count

  • Component Lead

  • Default Assignee (with evaluation)

  • Description


Versions

This section shows:

  • Versions

  • Status

  • Start and Release date

  • Description


Schemes

This section shows:

  • Schemes are assigned to the project

  • Occurence / Project Uniqueness Indicator: Scheme usage over the instance


Issue Types

The Issue Types section contains information about:

  • Selected Issue type

  • The Workflow connected to the selected Issue Type

  • The 3 main Screens (Create Issue, Edit Issue, View Issue)

  • Fields and Field Types on the 3 main screens

Opening Issue Types

  • The Issue Types tab contains all the available Issue Type in the project

  • All the available Issue Types are listed in the menu


Workflow

This section shows

  • Selected Issue type name and ID

  • Workflow name

  • Workflow image - which applied for the selected issue type

  • Can be maximized


Screens

This section shows

  • 3 main Screens (Create Issue, Edit Issue, View Issue) and the Default Screen

  • Fields organized by Tabs

  • Field types

  • Fileld IDs


Transitions

This section shows

  • Every transtion for the selected workflow

  • Many details about Transitions

    • From Status(es), To Status, Type, Transition Screen,

    • Counters for Validators, Conditions, Post Functions, Custom Post Functions visualization

  • Expandable Transition details


Transition Screen

This section shows the following details for the selected transition

  • The screen of the transition, if there is any

  • Fields on the transition screen


Conditions

This section shows the following details for the selected transition

  • Every conditions for the selected transition

    • Including 3rd party Custom Conditions

    • Nested ALL / ANY condition groups

    • In well formatted way


Validators

This section shows the following details for the selected transition

  • Every validator for the selected transition

    • Including 3rd party Custom Validators

    • In well formatted way


Post Functions

This section shows the following details for the selected transition

  • Every Post Functions for the selected transition

    • Including 3rd party Custom Post Functions

    • In well formatted way


People

The People tab shows information about

  • People in the project

  • Groups in the project

  • Project Lead

People

This section shows

  • People assigned to any project role

  • Groups assigned to any project role

  • All people counter (summarized from unique people + people from groups)

  • Project Lead

  • Default Assignee

  • People source

    • Directly added (can be found below)

    • Added via Group (can be found below, in a group)

    • Added via both (can be found below, both way)


Group membership

This section shows

  • Members of the selected group

  • Members can be searched and paginated


Permissions

The Permissions tab contains information about:

  • All available project Permissions

  • All project Actors

  • Permission Matrix

  • View by Permissions

  • View by Actors

Permission Overview

This sections shows:

  • The assigned Permission Scheme

  • Number of People added into the project

  • Actors (number of roles which used in the permission scheme)

  • Granted permissions / Total permissions


Permission Matrix

This sections shows:

  • All available permissions as rows

  • All available Actors (Users, Groups, Project Roles, etc...) as columns

  • Permission matrix which displays (tick) when an Actor has the permission


View by Permissions

This sections shows:

  • Every permission as a row

  • Actors in the 2nd column, if they have the permission


View by Actors

This sections shows:

  • Every Actor as a row

  • The obtained Permissions in the 2nd column


Notifications

The Notifications tab contains information about:

  • All available System Events

  • Actors in the Notification Scheme

  • Notification Matrix

  • View by Events

  • View by Actors

Notification Overview

This sections shows:

  • The assigned Notification Scheme

  • Actors (number of roles which used in the notification scheme)

  • Events in the system


Notification Matrix

This sections shows:

  • All available System Events as rows

  • All available Actors (Users, Groups, Project Roles, etc...) as columns

  • Notification Matrix which displays (tick) when an Actor notified for an Event on this project


View by Events

This sections shows:

  • Every Event as a row

  • Recipiets in the 2nd column, who will be notified


View by Actors

This sections shows:

  • Every Actor as a row

  • The Events when they get notifiend in the 2nd column

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