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Field | Value | Explanation | |
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Events | Event types selected. Mandatory. | This field selects the Jira event types upon which the Email Notification rule will send emails. | |
Event's trigger | created events |
| If there is an issue created event in the events list, then you can decide when you want to listen on these events. |
commented events |
| If there is a comment related event (eg. Issue commented, Service Desk Management Public Comment added, ...) in the events list, then you can decide when you want to listen on these events. | |
JQL Filter | Valid JQL query. Optional. | This is a filter. If specified, issues must match the criteria otherwise the Email Notification rule is ignored and emails not sent | |
Fields | Issue fields or custom fields selected. Optional | If specified, Email This Issue will send emails only of the selected fields have been modified in the issue during the operation that resulted in the event. |
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Field | Value | Explanation |
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Template | An Email This Issue Template | The template selected here will be used to render the subject and body of the final email. |
Subject | Text to be added to the email subject | Text entered here will be combined into the final email's subject using the template above. The template's $!mailSubject variable renders the entered value in the email subject |
Message | Text to be added to the email body | Text entered here will be combined into the final email's Body using the template above. The template's $!mailBody variable renders the entered value in the email body |
Attachments | Attachment policy | The value selected in this field determines which issue attachments should be attached to the email. Options are:
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Email Format | HTML or TEXT | The format of the emil to send. |
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