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- Simply add a delimiter to the top of the body in your email templates, such as adding:
--Please reply above this line--
- Add a regular expression that matches the delimiter in the classic mail handler settings:
/--Please reply above this line--/
| Note |
|---|
In the next-gen mail handler, the split regex takes Java syntax, therefore please use the below visible delimiter: |
| Info |
|---|
The above marker is just an example, you may use anything you like, just make sure to match the connecting regex to the delimiter. |
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- Add a delimiter to the top of the body in your email templates (in this case the HTML code), such as adding:
<span title="jeti-reply-marker"></span>
dd a regular expression that matches the delimiter in the classic mail handler settings:
/\<span title=\"jeti-reply-marker\"\>\<\/span\>/
Note In the next-gen mail handler, the split regex takes Java syntax, therefore please use the below invisible delimiter:
\<span title=\"jeti-reply-marker\"\>\<\/span\>Info We recommend using the <span> tag and the title attribute (the title value can be anything) for a more reliable operation of the regex. Deterring from this practice may result in the mail clients overwriting the value of the tag's attribute.
If the above settings are carried out, the below results are to be expected:
Original email to be cut with the HTML source to show the invisible content marker:
Comment added to the issue, email cut above the invisible content marker: