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Unlike Jira, Email This Issue supports the use of multiple SMTP Servers. The list of SMTP Servers is accessible from the Emails / SMTP Servers menu.
Email This Issue comes with a built-in Outgoing Mail Connection. This is available right after installation. The purpose of this Outgoing Mail Connection is to evaluate Email This Issue and start sending emails right after installation, but we do not recommend it for production use.
Instead, we highly recommend you configure an Outgoing Mail Connection of your choice from the professional email provider, like Google, Microsoft, Yahoo, etc. or your own corporate Mail server.
Please note using this Built-in connection, emails will always be sent from no-reply@<sitename>.jeti.cloud and this cannot be changed.
One of the SMTP Servers may be marked as Default. Unless you define to use another connection, the Default Connection is used to send the emails.
You can define the connection to use for different projects, type or issues by creating an Advanced Email Configuration with the proper scope.
Email This Issue supports login and OAuth authentication mechanisms for Smtp Servers. You can select it by selecting the correct protocol:
The content of the dialog changes based on the authentication method you select.
plain SMTP with optional SSL/STARTTLS encryption. If your SMTP server requires encryption, authentication, you can fill the fields below.
OAuth authentication is currently supported for both Google and Microsoft 365 accounts.
If you want to use OAuth 2.0 authentication, select this option with the appropriate protocol. A new dropdown list and button will appear below the protocol selector.
Now you can send emails in Email This Issue from Gsuite with OAuth Authentication.
If you want to revoke the access from Email This Issue to your Gmail account, you can do this the by visiting Account Settings
Please note that starting from 2020 June 15, Less Secure Apps will not be supported in GSuite: Authentication should be done using OAuth2 |
While adding or editing an SMTP server connection, you can test if the connection details are correct.
To check whether the SMTP server is capable of sending out emails to a certain email address, use the Send Test Email function. You can access the Send Test Email dialog from the actions (...) menu of the SMTP servers.