The Incoming Mail Log provides insights to the internal statuses of the mail handlers. You can access the Incoming Mail Log from the app's administration page.
By opening the log, the following details are shown:
Column | Description |
---|---|
From Address / Reporter | the sender of the email or the reporter of the issue related to the email |
Subject | the email's subject |
When | when the log was created |
Category | category of actions that generated the log:
|
Result | result of actions that the mail handler has taken:
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By expanding the log items you can reveal more details:
Entries of the Mail Handler log are permanently stored in the database. This poses a risk of increasing the size of the database dramatically.
To prevent this you can remove entries from the log in one of the following ways:
You can use the Delete button to remove a single item from the log:
To remove multiple entries manually, click on the Configure Purge button. This opens a form where the relevant field is Items to remove. This allows you to select the age of the log entries to remove. Options include emails older than 1 month, 3 months, 6 months:
To actually remove the mail items, click the Purge Items Permanently button.
Do not click on Save Settings if you do not want to schedule an automatic purge. |
To remove items automatically, click on the Configure Purge button.
This opens a form where there are two relevant fields to set are:
To schedule the job, click Save Settings.
As the Incoming Mail Log may grow fast, you can use the search function to find particular items. Click the Search button (marked with a magnifier icon) to open the search form:
The available search fields are as follows:
Field | Description |
---|---|
Search for | free-text search over the sender, message id, log text and email subject |
Time range | search for items added in the last X days |
Category | search for items of the selected Category |
Result | search for items of the selected Result |
Show maximum | maximum number of items to show |