Unlike Jira, Email This Issue supports the use of multiple SMTP Servers. The list of SMTP Server is accessible from the Emails / SMTP Servers menu.
Built-in SMTP
Email This Issue comes with a built-in SMTP server. This is availble right after installation. The purpose of this SMTP server is to evaluate Email This Issue and start sending emails right after installation, but we do not recommend it for production use.
Instead, we highly recommend you configure an SMTP Server of your choice from the professional email provider, like Google, Microsoft, Yahoo, and the like or your own corporate SMTP server.
Please note using this Built-in SMTP server emails will always be sent from no-reply@<sitename>.jeti.cloud and this cannot be changed.
Default SMTP
One of the SMTP Servers may be marked as Default. Unless you define to use another SMTP server, the Default SMTP server is used to send the emails.
You can define the SMTP server to use for different projects, type or issues by creating an Advanced Email Configuration with the proper scope.
Test SMTP Connection
While adding or editing an SMTP server connection, you can test if the connection details are correct.
Send Test Email
To check whether the SMTP server is capable of sending out emails to a certain email address, use the Send Test Email function. You can access the Send Test Email dialog from the actions (...) menu of the SMTP servers.
