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Motivation and Goals
Glass Project Documentation solves 3 main problems with Jira Project Configurations:
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Goal
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Motivation
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Advantages
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Education - for Newcomers
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Helps (new) users to quickly catch up with (new) Jira Projects.
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Enthusiastic users
Increased productivity
Easier communication with Administrators
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Control - for Admins
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Helps Jira administrators to quickly validate Project Schemes and other Settings.
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Less administrative mistakes
Easier cooperation for instances with multiple Administrators
Easier communication with Users
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Process Documentation - for Audits
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Creates an always up-to-date Project Configuration Documentation for every project in seconds.
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Saves lot of time and wasted effort
Makes documentation up-to-date all the time
Pretty formatted, easy to understand
Concept
To reach our goals, we created an addon that provides tons of information for not only the Jira administrators, but average users as well. The information accessible for users owned the Glass View permission.
This means Administrators can "open" most of the projects for wide audience, while sensitve projects can be kept hidden via Permission Schemes.