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Summary

This guide is to explain how to customize the Email This Issue template that is used when you are manually editing and sending notifications using the Email button.

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Prerequisites

This tutorial requirethe following:

  • Email This Issue add-on installed in JIRA
  • A license key saved in JIRA
  • Have an SMTP server configured in JIRA

Note: You must be a Jira administrator to be able to perform the below settings.

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Objectives

By following this guide you will be able to carry out the following actions:

  1. Customize the email templates used by JIRA Email this Issue
  2. Associate the template with your projects and/or issue types

Step-by-step guide

In order to be able to send out customized email templates, you must follow the below steps:

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Follow the below steps in order to customize an email template:

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To create multiple email templates, repeat steps 1-4 as many times as needed.

Follow the below steps in order to test your template (optional):

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Follow the below steps in order to associate the template with your projects and/or issue types:

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Enter a name that appears in the emails as the sender. If left empty, JETI will use JIRA's default settings.
Specify (in Velocity markup syntax) how to format the sender's name in outgoing emails.

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Enter the email address you want to use as the "from address" in the emails. If left empty, JETI will use the default settings.

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locationhttps://docs.meta-inf.hu/email-this-issue-for-jira-server-data-center/faq/tutorials/customizing-the-email-template-used-with-manual-emails

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