Email This Issue supports multiple email editor types when composing manual (adhoc) emails in the email screen:
- JIRA Jira wiki markup editor
- TinyMCE based rich text editor (comes with Email This Issue out of the box)
- JEditor (rich text editor addon)
To configure which one to use, open the Settings General Configuration page of the Email This Issue configuration screen, scroll down to the field Email Editor.
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Jira Editor
This is the default wiki markup editor used in JIRA Jira by default for text fields.
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- You don't have to change you templates to render Rich Text emails
- Email log displays rich text emails correctly
- If users enable JETI to add comments to issues when sending emails, please be aware that the rich text email body will be escaped and fairly unreadable unless you enable JEditor renderer for comments in JIRA Jira Field Configuration.
This is because JIRA Jira always escapes HTML in comment text. - If email format is forced to set to Text, rich text content will be escaped in the email making it hard to read
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- You don't have to change you templates to render Rich Text emails
- Email log displays rich text emails correctly
- If users enable JETI to add comments to issues, please be aware that the rich text email body will be escaped and fairly unreadable unless you enable JEditor renderer for comments in JIRA Jira Field Configuration.
This is because JIRA Jira always escapes HTML in comment text. - If email format is forced to set to Text, rich text content will be escaped in the email making it hard to read
...