Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Email This Issue provides two types of API components that makes it possible to integrate it with other addons or external services.

Table of Contents

REST API

Send emails

The REST API is a RESTFul service method that will send emails. 

...

Parameter

...

Value

...

REST path

...

$JIRA_BASE_URL/rest/jeti/1.0/email

...

Request Method

...

POST

...

Request Headers

...

Content-Type:application/json

...

Authentication

...

What Jira REST API offers

See details in the documentation

...

Request Body

...

Email parameters in JSON

...

Response

...

  • 200: if email is composed and sent successfully

  • 500: if an error occured while composing and sending the email

Request Body Json

Request Body must be a well formatted Json object with the following structure.

Request Body Json
Code Block
languagejs
{
"issue":"BD-1", 
"to":["joe@foocompany.com","admin","g:jira-administrators","r:10000"],
"cc":["mary@anothercompany.com", "o:lead", "o:watchers"],
"bcc":[],
"emailSubject":"This is the email's subject as if the user entered it",
"emailBody":"This is the email body",
"addAttachments":"ALL",
"emailTemplate":"Acknowledge Issue",
"emailOptions":
  {
  "addToWatchers":"true",
  "replyToMe":"true",
  "mailAsMe":"false",
  "addComments":"true",
  "suppressCommentEvent":"true", 
  "emailFormat":"text",
  "commentVisibility":"g:jira-administrators",
  "richHtml":"false"
  },
"payload":{"pay1":"val1"}
} 

FIelds in the Json object is explained below.

...

Field

...

Mandatory

...

Explanation

...

Example

...

issue

...

(tick)

...

Numberic ID of the issue, or Issue Key

...

10000 or TEST-1

...

to,cc,bcc

Array of recipients:

  • email addresses

  • Jira user names

  • Jira participants with prefix "o:"

  • group names with prefix "g:"

  • project role IDs with prefix "r:"

  • custom field IDs with prefix "cf:"

...

Participant examples:

  • o:me - current user

  • o:reporter - issue reporter

  • o:assignee - issue assignee

  • o:watchers - issue watchers

  • o:lead - project lead

Group examples:

  • g:jira-administrators

Role exmaples:

  • r:10000, where 10000 is the numeric ID of the role

Custom Field examples:

  • cf:customfield_10010

...

emailSubject

...

Email Subject

...

emailBody

...

Email Body

...

addAttachments

Specifies how to select issue attachments to be added to the email

 Value is one of:

...

ALL: all issue attachments

...

NONE: none of the attachments

LATEST: newest version of all attachment

  • ADDED_LAST: most recently added attachments

...

emailTemplate

...

Email template ID or name, email will be generated using this template.

If not given, the template selected in the issue's Context will be used.

...

emailOptions

Email options to control various aspects of the email.

  • addToWatchers: if true, JETI will add email user recipients as watchers of the issue

  • replyToMe: if true, JETI will set the current user's email address as the Reply-To header in the email

  • mailAsMe: if true, JETI will set the current user's email address as the From Address in the email

  • addComments: if true, JETI will add a comment to the issue.

  • suppressComment: if true, JETI will not fire an Issue Commented event

  • commentVisibility: if provided, JETI will secure the comment it adds to the issue.

  • richHtml: if true, JETI will interpret emailBody as a HTML content

...

Code Block
"emailOptions":
  {
  "addToWatchers":"true",
  "replyToMe":"true",
  "mailAsMe":"false",
  "addComments":"true",
  "suppressCommentEvent":"true", 
  "emailFormat":"text",
  "commentVisibility":"g:jira-administrators",
  "richHtml":"false"
  }

...

payload

...

Key-Value map of values that will be added to the Velocity Context used to generate email body.

Email template may refer to these values and may render them in the email.

Request Statistics

The REST API is a RESTFul service method that will return the number of email items from the audit log. 

...

Parameter

...

Value

...

REST path

...

$JIRA_BASE_URL/rest/jeti/1.0/email/stat

...

Request Method

...

GET

...

Request Headers

...

Content-Type:application/json

...

Authentication

...

What Jira REST API offers

See details in the documentation

...

Query Parameters

...

Code Block
issueKey - Key of the issue whose email audit log is queried
issueId - Id of the issue whose email audit log is queried
mailHandlerId - ID of the Email This Issue Mail Handler to limit the query to incoming emails processed by this handler
type - Type of the email items to query (either of OUTGOING, INCOMING_ISSUE, INCOMING_COMMENT)

...

Response Codes

...

  • 200: if email is composed and sent successfully

  • 500: if an error occured while composing and sending the email

  • 401: if the calling user account is not authorized to request the details

...

Response Data

...

Number of mail items matching the query

...

Example

...

http://JIRA_URL/rest/jeti/1.0/email/stat?issueKey=<issue key>

Request Email Items from the Audit Log

The REST API is a RESTFul service method that will return email items from the audit log matching the query parameters. 

...

Parameter

...

Value

...

REST path

...

$JIRA_BASE_URL/rest/jeti/1.0/email/query

...

Request Method

...

GET

...

Request Headers

...

Content-Type:application/json

...

Authentication

...

What Jira REST API offers

See details in the documentation

...

Authorization

...

Only those users may query the email items who are authorized to view them in the issue

...

Query Parameters

...

Code Block
issueKey - Key of the issue whose email audit log is queried
issueId - Id of the issue whose email audit log is queried
limit- Limit the number of email items to return (max 1000)
type - Type of the email items to query (either of OUTGOING, INCOMING_ISSUE, INCOMING_COMMENT)
from - Date emails were sent or processed after (required format is dd/MM/yyyy)
to - Date emails were sent or processed before (required format is dd/MM/yyyy)
source - Trigger of the outgoing email (either of OPERATION, BULK, EVENT, WORKFLOW, AUTOREPLY, TEST, API, PREVIEW)

...

Response Codes

...

  • 200: if email is composed and sent successfully

  • 500: if an error occured while composing and sending the email

  • 401: if the calling user account is not authorized to request the details 

...

Response Data

...

JSON Array of email items matching the query

...

Example

...

http://JIRA_URL/rest/jeti/1.0/email/stat?issueKey=<issue key>

Response structure

Code Block
[
{
"issueId": 22900,
"subject": "(IT-349) Új request by customer \"Hello WORLD\"",
"body": <email body>,
"to": <to recipients>,
"cc":<cc recipients>,
"from": <sender email address>,
"format": <email format>,
"actorUserKey": <user key>,
"type": <type of email item>,
"source": <trigger of the email>,
"date": <date and time the email was sent or processed>
},]

Queue Statistics 
Status
colourGreen
titlesince 9.0.0

Incoming Queue Statistics

...

Parameter

...

Value

...

REST path

...

$JIRA_BASE_URL/rest/jeti/1.0/incomingMailQueue/statistic

...

Request Method

...

GET

...

Request Headers

...

Content-Type:application/json

...

Authentication

...

What Jira REST API offers

See details in the documentation

...

Response Codes

...

  • 200: if email is composed and sent successfully

  • 500: if an error occured while composing and sending the email

  • 401: if the calling user account is not authorized to request the details

...

Response Data

...

Returns statistics of the incoming mail queue

Code Block
languagejson
{
"new":<number of items with status NEW>,
"failed":<number of items with status FAILED>,
"skipped":<number of items with status SKIPPED>,
"processing":<number of items with status PROCESSING>
}

Outgoing Queue Statistics

...

Parameter

...

Value

...

REST path

...

$JIRA_BASE_URL/rest/jeti/1.0/outgoingMailQueue/statistic

...

Request Method

...

GET

...

Request Headers

...

Content-Type:application/json

...

Authentication

...

What Jira REST API offers

See details in the documentation

...

Response Codes

...

  • 200: if email is composed and sent successfully

  • 500: if an error occured while composing and sending the email

  • 401: if the calling user account is not authorized to request the details

...

Response Data

...

Returns statistics of the outgoing mail queue

Code Block
languagejson
{
"active":<number of items with status ACTIVE>,
"error":<number of items with status ERROR>
}

Mail Generation Queue

...

Parameter

...

Value

...

REST path

...

$JIRA_BASE_URL/rest/jeti/1.0/mailGenerationQueue/statistic

...

Request Method

...

GET

...

Request Headers

...

Content-Type:application/json

...

Authentication

...

What Jira REST API offers

See details in the documentation

...

Response Codes

...

  • 200: if email is composed and sent successfully

  • 500: if an error occured while composing and sending the email

  • 401: if the calling user account is not authorized to request the details

...

Response Data

...

Returns statistics of the mail generation queue

Code Block
languagejson
{
"totalQueued":<total number of events that was ever queued>,
"totalCompleted":<total number of events completed>,
"currentlyOnQueue":<total number of events currently on queue>,
"activeWorkerThreads":<total number of active worker threads>,
"maxWorkerThreads":<max number of worker threads>,
"avgTimeInQueue":<average amount of time (ms) events spend on the queue>,
"maxQueueSize":<maximum number of events on the queue>
}

OSGi Component API

In case, your Jira add-on want to use JETI's email capabilities, you can build an integration between your add-on and Email This Issue.

Simply import the OSGi component Email This Issue publishes and call its methods.

...

API

...

Explanation

...

Component interface

...

Code Block
com.metainf.jira.plugin.emailissue.api.EmailService

...

Component method

Code Block
languagejava
void sendEmail(com.metainf.jira.plugin.emailissue.api.EmailDefinitionApi emailDefinition) throws Exception

...

Component method

Code Block
languagejava
Collection<EmailLog> queryEmailLog(com.metainf.jira.plugin.emailissue.api.EmailLogQuery emailLogQuery) throws Exception

Email Parameters

...

languagejava

...

Redirect
filename
locationhttps://docs.meta-inf.hu/email-this-issue-for-jira-server-data-center/documentation/integrations/api-integration-with-other-services


Thank you for visiting our old product documentation site. Note that we no longer store or update our documentation here.

Please navigate to our new documentation site and update your bookmarks accordingly. If you're looking for the former content of this page, click here.