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FieldValueExplanation
Store non-Jira RecipientsText custom field

Select a Text custom field here to store external email addresses of each outgoing email in a comma-separated manner.

You can use this field in email notification schemes to send automated emails. This way the field selected here may be considered as a field for external watchers.

Store User RecipientsMulti User Picker custom fieldSelect a Multi User Picker field here to store Jira user recipients of each outgoing email sent in the scope of this Advanced Email Configuration
Store first sent email timeDate Time Picker custom field

Select a Date Time Picker field here to store the first sent email's sent time.

First sent email's sent time is determined by the email audit log. This means that the value will always be the first sent email's sent time, not the first emails sent after this field has been set.

From Name PatternVelocity-enabled name pattern

The pattern here allows you to dynamically generate From Name attribute in the outgoing emails.

An example: $!issue.project.name Hotline will render the from name based on the issue's project name and will append the word "Hotline".

Info

The From Name Pattern function does not work with the Built-in SMTP server. This option may only be used with custom SMTP servers where the server allows for such configuration.


From Email Address PatternVelocity-enabled email address pattern

A patterns that should evaluate to a valid email address and will be used as from address in the email.

You can use this field to dynamically generate the From Email Address of the outgoing emails.

Info

The From Email Address Pattern function does not work with the Built-in SMTP server. In the built-in SMTP server the outgoing mail address is always do-not-reply@<instance>.jeti.cloud. This option may only be used with custom SMTP servers where the server allows for such configuration.


Reply-To Email Address PatternVelocity-enabled email address pattern

A patterns that should evaluate to a valid email address and will be used as reply-to address in the email.

You can use this field to dynamically generate the From Email Address of the outgoing emails.

BCC AddressValid email addressEmail address entered here will receive all outgoing emails sent via Email This Issue.

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Use default SMTP: Email This Issue may be configured with multiple SMTP Servers Outgoing Mail Connections. You can select here the one to use to send emails or enable "Use default SMTP" to always use the SMTP server marked as default.

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