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Info
titleGeneral Terms and Conditions for Product Support
We have released our General Terms and Conditions for Product Support. For the summary, please click here, for the full terms and conditions, see this link.

Email This Issue for Jira Cloud is all about providing a seamless email experience to enrich the collaboration toolset of Jira Cloud. The documentation is divided into the below main parts.

The Email Button and the Email Screen

The Email Button is the entry point for users to manual emails. It opens the Email Screen that is a feature rich interface to help users compose emails quickly.

Incoming Emails (Mail Handler) Documentation 

Email This Issue for Jira Cloud is not only about sending emails but also to process incoming emails with powerful features like sending autoreply emails, executing workflow transitions and initializing issue fields.

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The Email Button and the Email Screen

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titleLearn more...

Incoming Emails (Mail Handler) Documentation

Incoming Mail Connections

Incoming Mail Queue and Log

Outgoing Emails Documentation

Email This Issue offers various ways to send emails manually and automatically via event notifications and workflow transitions. This part of the documentation explains how to configure all aspects.

Administration

Email This Issue comes with default settings that allows you to start sending emails quickly without too much of a hassle.

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titleLearn more...

Manual Email Configuration

Email Notification Schemes

Workflow Post Function

Advanced Email Configuration

Customizable Email Templates

Default Messages (Canned Responses)

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titleLearn more...

Outgoing Mail Connections

Mail Queue

Email Audit Log

Permissions

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