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Thank you for visiting our old product documentation site. Note that we

are in the process of migrating our product documentation and soon we will not

no longer store or update our documentation here.


Please navigate to our new documentation site and update your bookmarks accordingly. If you're looking for the former content of this page, click here.

The below diagram shows how Email This Issue mediates between the Jira Cloud instance and your Mail Service.

Blue arrows show series of communication for outgoing emails (like notifcations), while red arrows reflect series of communication for incoming email.