Use Case
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Follow the below step-by-step guide if you need to import whole email configurations into a system that does not have any email settings set up yet. |
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It is a prerequisite that you have all projects, issue types, fields etc. already created in Jira before starting the Email This Issue Restore process. Everything you would like to set in Email This Issue has to be present before start the backup, please make sure to check these beforehand. Jira elemek esetében az alábbi keresési feltételeknek kell megfelelni:
JETI elemek esetében az alábbiaknak kell megfeleni:
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Step-by-Step
Generally speaking, there are four phases of a Backup/Restore process:
I. Creating a backup JSON file
III. Running the restore process
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To create a backup JSON file in the system from which you want to export your configurations, you will need to carry out the following steps:
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On this page
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Detailed documentation |
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To on the same- or on another Jira server instance you will have to upload a JSON file:
Nackup/Restore.
Click on Add file then click on Browse.
Select the JSON file you wish to restore then click Upload (or drag and drop the downloaded file in your browser).
The file is now listed in a table below and can be used to restore your settings.
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After uploading the JSON file you can now start the restore process:
- Click on the three dots at the end of an uploaded item
- Click on Restore
The restore configuration has four stages:
Entity selection
Conflict resolution
Overview
Import results
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The entities are presented with drop-down menus and are marked with a grey highlight, while the rows without any highlights are entity items.
The entity items can be one of the following types:
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- Success: all data has been imported successfully.
- Warning: there were items during the import that could not be identified, therefore no action has been taken on those items.
- Error: there was an error during the process such as a faulty JSON file. It does not mean that the restore has failed, it can still be successful, however, you need to check the configuration.
- Failed: a fatal error has occurred, the import is failed, no action has been taken on any of the items.
- In the case of "New entity", the new entity is NOT created.
- In the case of "Overwrite existing", the existing entity will not be modified in any way.
- In the case of "New entity", the new entity is NOT created.
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The import log can be found in the browser's console in a JSON format. |
If all the above steps are carried out properly, you should now have all the configurations of the backup file in your system.
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