JETI's key feature is an issue operation you can invoke from the view issue screen.
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Open the Email Screen to send manual (ad-hoc) emails
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The right hand side of the email screen shows the issue details including the comments visible to the current user. Comments may be qouted in the mail body with a single click.
Initialize Email Body with Prefill Templates
When you open the Email Screen using the Email button, you can start to compose the emails. To make this process easier, you can prefill the Email Body with dynamic content.
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It may be a good practice to add transitions to the workflow statuses that are hidden from the user interface and executed only when emails are sent. |
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