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This action adds the selected recipients to the Request Participants of the issuerequest.

If the customer does not exists, it creates a customer with the email address and adds them as customer to the project, before adding them to the Request Participants. If the customer already exists, but not a customer on the Service Desk project, it adds them to the project as customers, then adds them to the Request Participants.

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Please note that it does not add the newly created customers as executing user as 72116295 doesCreate customer does. To achieve this, first add a "Create customer" action and then an "Add to Request Participants" action with the "To" selected.

Create issue

Use this action to create a new issue in a core/software project or request in a service desk. Set at least the Project and Issue/request type.

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