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Please note that during processing before splitting the mail body by regexp, the whole body is converted to Jira wiki format and regexp is applied on the converted value. for more details please check Split regexp72116295 |
At Attachment handling you can configure when you want to add the attachments to the issue. There are 4 options you can select from:
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This action can be used to update (set field values) an existing issue. Currently it has no parameters, by default it does nothing, add Set field value actions under this action to update multiple fields in a single step.
Suppress JIRAJira's built-in notifications: By default Jira sends a notification about every issue updates. This notification can be suppressed by enabling this option. Please note that to use this option, administer Jira or administer Project permissions are required.
If you try to update an issue with supress Jira's built-in notification without the required permissions, you get an exception saying "To discard the user notification either admin or project admin permissions are required". If you see this error message in the incoming log, either disable the suppress feature, grant permission to the user or use fallback to a default reporter who has the required permission.
Limitations:
- Due to Jira permission handling a customer cannot update a request even if the reporter is the customer itself. As a solution for this we are planning a feature to select a user for executing Mail Handler:
Jira Legacy server System JIRA columns key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution serverId 17866d41-eb0b-3831-ab18-06b1f52cba5c key JETIC-754
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Please note that during processing before splitting the mail body by regexp, the whole body is converted to Jira wiki format and regexp is applied on the converted value. for more details please check Split regexp72116295 |
Visibility allows you to restrict the comment added by the mail handler. The Values are grouped into 3 groups:
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Add comment action has the same Attachment handling strategies as the Create issue 72116295 action has.
Send auto reply emails
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