Overview
META-INF is a passionate Atlassian Expert since 2007 with deep knowledge in Atlassian plugin development. The aim of this documentation is to cover all of relevant information about the Data Security & Privacy Statement of META-INF Ltd. to help our customer see clearly what we do and what we really don't with their data.
...
- META-INF uses an Atlassian recommended cloud platform called Amazon AWS for hosting Cloud plugins to comply with all local laws.
- Our hosting region is US West (Oregon).
- Unless explicitely and differently specified in the Addon documentation, we do not store personal information (e.g. name, e-mail, address).
- We store only the unique ID number of your Atlassian Cloud products.
- META-INF does not store user passwords for Atlassian Cloud products, this includes all forms of storage such as databases or files
- Please read the documentation of the product for further details
...
- connection details to SMTP servers including the username and passwords necessary to authenticate by the SMTP server. SMTP Connection passwords are stongly encrypted with an industry standard strong encryption (salted AES).
- JIRA Cloud user names, group names, project role names as email recipients configured in the Product.
- Complete email messages with content potentially confidential to the users as part of its Email Audit Log standard features.
...
This section explains our backup and recovery policy for customer data.
- Our backup data is securely stored, unauthorized access of backup data is not possible.
- We backup at least once a day, and we keep the backups at least for a month.
- Please read the documentation of the product for further details
...
- Customer accounts may be removed any time by uninstalling the AddOn from Cloud product.
- Customer account information is retained by META-INF for 30 days, after this period account information is unrecoverable deleted.
Please read the documentation of the product for further details
Data portability
This section explains if and how a customer can extract their data from your service.
...