Email templates have always been at the core of JETI. The ability to customize email templates and use different templates per project and/or issue type was part of 1.0 version.
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Start from the Templates tab of the configuration page.
You can select the base template of your new template. You can choose from JIRA's default email templates (Issue Created, Updated, etc templates) or choose the Default template. The chosen base template's content is preloaded in the template editor.
Edit Templates
Templates have five major attributes:
- name (mandatory)
- description (optional)
- subject template
- HTML body template
- Text body template
The subject and body templates are developed using Velocity Macro syntax. They may include values of issue fields and custom fields.
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Enter the key of the issue you want to test the template with. Enter some subject text and mail body then click Send. An email will be sent to your email address.
you can Preview a template that makes prototyping much faster. Click the Preview button...Status colour Green title Since version 6.2.1
... and receive the preview in a Dialog:
Use Templates
Once your template is complete and correct, you must "publish" it by adding it to Contexts where it will be applied.
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