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The following Themes are available in Email This Issue:
Theme | Purpose |
---|---|
All Details | Renders all issue fields including all custom fields defined for the issue and all issue comments |
Issue Commented | Prepared for Issue Commented notifications |
Issue Modified | Prepared for Issue Updated notifications, renders the changelog and comment entered |
Work Logged | Prepared for Worklog related notifications, renders the workflog and comment |
Service Desk Customer Invitation | Prepared for Service desk, when customers are created automatically by Email This Issue |
Service Desk Auto Acknowledge | Prepared for Service desk to send auto response emails |
Service Desk Request Participant Added | Prepared for Service desk, when participants are adde to a request |
Service Desk Request Created | Prepared for Service desk customer notifications, when requests are created |
Service Desk Request Updated | Prepared for Service desk customer notifications, when requests are modifed |
Service Desk Request Resolved | Prepared for Service desk customer notifications, when requests are resolved |
Service Desk Request Reopened | Prepared for Service desk customer notifications, when requests are reopened |
Service Desk Request Commented | Prepared for Service desk customer notifications, when requests are commented with a public comment |
Empty | General purpose minimal template |
Issue List | Prepared to send issue lists in a single email from the Issue Navigator. |
Bounce Email | Templates created from this theme may be used to bounce back incoming emails. |
Edit Templates
Templates have five major attributes:
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