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This guide suitable for
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First steps
To use the Confluence export option in Glass Documentation, there are settings that need to be configured in advance.
You are going to need a valid Confluence where the Glass Documentation will be exported.
Confluence Instance and Jira Instance need to be linked via Application Links settings.
The executer user / admin has to exist in both Jira and Confluence Applications.
Users need to have specific permissions in the destination Confluence Space.
As an admin, you can configure all the required settings in Jira and Confluence System Admin sites.
If you are new to Application Links or need a guiding hand in setup and configuration, check out the official Atlassian Documentation for Application Links.
List of Settings
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Prerequisite
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Create New
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Update Existing
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Application Links (linking Jira and Confluence)
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View Permission in Confluence
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Add Permission in Confluence
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Troubleshooting
In case you have received an error message during your Glass Documentation export into Confluence, please read the possible causes down below. You might find what you are looking for.
Not Found error
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Error message
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What could it mean?
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How to fix it?
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Not Found
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The page title or page ID is incorrect in the āLocation URLā you have added.
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Check the destination Confluence pageās URL again and correct the āLocation URLā.
āLocation URLā should be one of these formats:
https://myconfluence.com/display/SPACE/pagetitle
http://myconfluence.com/pages/viewpage.action?pageId=yourpageID
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You have no View Permission in the Confluence space and/or page you want to export into.
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Grant View Permission to the executer user in the destination Confluence or contact your System Administrator to help you.
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The Application Links between Jira and Confluence is either missing or not working correctly.
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Make sure that the Jira and Confluence Application Links' statuses are
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Forbidden errors
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Error message
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What could it mean?
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How to fix it?
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Forbidden
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It might mean that you have no Add Permission in the Confluence space and/or page you want to export into.
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Grant Add Permission to the executer user in the destination Confluence or contact your System Administrator to help you.
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Forbidden
For more info, please read thisĀ guide, or contact the system administrator |
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The page title is missing in the āLocation URLā you have added.
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https://myconfluence.com/display/SPACE/pagetitle
http://myconfluence.com/pages/viewpage.action?pageId=yourpageID
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The āLocation URLā field was filled with invalid input - anything other than a valid Confluence page URL.
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The Application Links between Jira and Confluence are either missing or not working correctly.
Make sure that the Jira and Confluence Application Links' statuses are
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Bad Request error
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Error message
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What could it mean?
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How to fix it?
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Bad Request
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The āPage Titleā field was filled with invalid input - may be left empty or only filled with whitespaces.
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Add valid input into āPage Titleā field before clicking on Export.
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CREATE:
A Confluence page with the title you have added in āPage Titleā already exists within the same space you want to export into.
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Add another title in āPage Titleā field before clicking on Export.
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UPDATE:
A Confluence page, other than the page you want to update already exists with the added āPage Titleā within the same space you want to export into.