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"From" attribute of emails are normally composed of two values:
- email address of the sender
- name of the sender
E.g. when you see that the sender of an email is "John Doe <john.doe@example.com>", "John Doe" is the name of the sender, while "<john.doe@example.com>" is the sender email address.
Set From Name
JETI Allows you to configure the From Name in emails via the Contexts. The attribute is called "Sender Name Pattern". It is a Velocity Markup field that will generate a label to be used as the From Name.
Examples:
- To use the project name with the word "Hotline", configure this pattern: $!issue.projectObject.name Hotline
- To use the value of a custom field instead: $!jetiFieldRenderer.renderCustomField($issue, 'customfield_10000')
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Sender Name Patter is applied only if the user does not enable the option "Send mail with me as sender". In this case, the user's full name will be used. |
Set From Email Address
JETI will use Jira's project email address to set as the Email From address.
There are two ways to override this:
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