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One of the most important feature features of Email This Issue is the ability to send ad-hoc or manual emails right from the issues in Jira. If the famous Email button appears option is available in the issue view → Actions menu, the users are authorized to send manual emails.
Email Screen
The email screen aims at providing an easy-to-use email composition interface while keeping users in context with the issue.
The screen is divided into two columns:
- the left column is dedicated to composing emails
- the email right column display displays issue details so that users may refer to issue fields easily
The left-hand side email panel offers a lot of features to compose emails. Recipients, email subject, message body, attachments may be added to the emails.
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The right hand side issue panel display issue details with all system and custom fields and the list of comments as well. This helps users remain in context with the issue they are sending in email.
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Please note that in case of Service Management Requests, only public comments are visilble visible on the Issue Panel |
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The Email screen is prepared to give users detailed instructions how to use it. 
icons are displayed next to the fields. Clicking the icon, a small popup help will open and explains what the fields are used for.
