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If you decided to
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migrate your Email This Issue settings from Server to Cloud, this guide will help you through the
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manual migration process.
Note: As the automatic migration assistant is under development, currently this is
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the only way to move your settings to the
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Cloud.
Version | Effective periodfrom | Changes | Note |
v1 | 2021.05.03- | Initial version | Image-based guides, full user guide in progress. |
Migration Overview
Outgoing Emails
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Feature on Server
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Feature on Cloud
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Overview
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Email Templates
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Email Templates
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Works the same but limited in function.
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Notifications
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Email Notification Scheme
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Works the same but limited in function.
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Context
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Merged into other Features
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Contexts from the server version can be found partly in “Advanced email configuration” and in “Recipient restrictions“ in the Cloud.
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Manual Email Defaults
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Manual Email Configuration
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Works the same in Server as well as it does in Cloud.
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Canned Responses
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Responses
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Works the same in Server as well as it does in Cloud.
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Distribution Lists
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N/A
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Feature missing in Cloud.
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Post Functions
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Workflow Post Functions
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Works the same in Server as well as it does in Cloud.
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SMTP Connections
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SMTP Servers
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Works the same in Server as well as it does in Cloud.
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Mail Generation Queue
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N/A
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Feature missing in Cloud.
Incoming Emails
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Feature on Server
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Feature on Cloud
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Overview
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Classic Mail Handlers
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Mail Handlers
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Mail handlers in the Cloud work very differently from the Classic mail handlers.
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Next Gen Mail Handlers
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Mail Handlers
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Mail handlers in the Cloud work similarly to the next-gen mail handlers but are not the same.
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Field Rules
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Merged into Mail Handlers
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The field rule features are worked into the Cloud’s mail handler but are limited in their functionality.
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Attachment Filters
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Merged into Mail Handlers
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The Attachment filters are worked into the Cloud’s mail handler but are limited in their functionality.
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Merged in the Next-gen handler
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Sender email address filters
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Sender email address filters are a separate functionality in Cloud.
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Mail Accounts
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Mail Accounts
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Works the same in Server as well as it does in Cloud.
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Incoming Mail Queue
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Incoming Mail Queue
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Works the same in Server as well as it does in Cloud.
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Incoming Mail Log
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Incoming Log
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Works the same in Server as well as it does in Cloud.
Other Settings
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Feature on Server
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Feature on Cloud
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Overview
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OAuth Credentials
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OAuth Credentials
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Works the same in Server as well as it does in Cloud.
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Email Log
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Email Audit Log
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Works the same in Server as well as it does in Cloud.
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General Configuration
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Advanced Email Configuration
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Parts of the general configuration can be found in the Advanced Email Configuration but with limited functionality.
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Backup/Restore
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N/A
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The Backup/Restore feature is not yet available for Cloud.
The below table shows the difficulty of the migration process from server to cloud, the status of the migration functionality and how time-consuming it is to move configurations from server to cloud.
Please note that these estimates may vary and depend on the number of settings you need to migrate.
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v2 | 2021.07. 21. | New: sections Overview of available features and Differences of the Server and Cloud user interface Updated: all subsections under Migrating Outgoing Settings | Full user guide in progress. |