|Template||An Email This Issue Template||The template selected here will be used to render the subject and body of the final email.|
|Subject||Text to be added to the email subject|
Text entered here will be combined into the final email's subject using the template above.
The template's $!mailSubject variable renders the entered value in the email subject
|Message||Text to be added to the email body|
Text entered here will be combined into the final email's Body using the template above.
The template's $!mailBody variable renders the entered value in the email body
The value selected in this field determines which issue attachments should be attached to the email.
Additionally, you can configure the policy to filter internal attachments. When this option is enabled and the issue is in a Service Management project, then the attachments that were added via internal comments will not be included in the email.
|Email Format||HTML or TEXT||The format of the email to be sent.|