Updated information about the first mail handler migration webinar
We’ll be holding our first webinar on the topic of mail handler migration a month before we stop providing access to creating new Classic mail handlers.
The webinar will be held on May 28 2021, at 15:00 CEST and will last about 60 minutes.
Join us on zoom for the session:
Topic: Classic Handler Migration Webinar
Time: May 28, 2021 03:00 PM Budapest
Join Zoom Meeting https://zoom.us/j/99601439747?pwd=RHJtRlpSYmsrdUF2YWVHUFF4UDVsUT09
Meeting ID: 996 0143 9747
Passcode: 851774
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Meeting ID: 996 0143 9747
Passcode: 851774
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During the session we’re going to cover the following topics:
why the Next-Gen mail handler is necessary and why the Classic mail handler will be deprecated
the key differences between the Classic mail handler and the Next-Gen mail handler
the main components of the Next-Gen mail handler and how they work
how to set up a simple Next-Gen mail handler for your Jira Service Management project
After a 30-minute video demonstration of the above points, you will have the opportunity to ask anything and everything about the topic and we'll do our best to answer them.
If you have a more complex question, need help with your own configuration or got stuck with the setup, please feel free to open a request on our customer portal and we'll investigate your options more in-depth.
With the next-gen handler’s success, we are slowly saying good-bye goodbye to our Classic mail handler (and the field rules along with it).
General information about the deprecation process
A detailed roadmap will be shared later on, but as of now the following steps are planned:
...