Internal comments are sent out as external comments

Description

External email is what i use to send out emails to the user after they send one to me.
The initial setting is setting the reporter to the email and they are a watcher.

When they send emails back, they don't get an email with their comment which is good.
If another agent wants to send an internal comment, then the external email gets an email of it too. It shouldn't do that. If I remove the external email from the reporter or the watcher, then they'll get emails for their comments.

The Goal:
Ensure that they won't get internal comments and that they won't get emails with their own comment.

Environment

ALL

Preliminary Test Cases

None

Assignee

Tibor Hegyi

Reporter

Eric Ruelas

Access to limited visibility issues

None

Product platform

None

Module Dependency

None

Components

Fix versions

Affects versions

Priority

Major
Configure