Categorizing canned responses

Description

We have a help-desk that supports 6 different country's and each help-desk has 30 canned responses in the local language. The canned responses is very nice feature, but not that useful if it's not possible to:

  • Categorizing canned responses

  • Re-order canned responses

Environment

None

Preliminary Test Cases

None

Assignee

Tibor Hegyi

Reporter

Urban Andersson [stretch.se]

Labels

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Access to limited visibility issues

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Product platform

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Module Dependency

None

Fix versions

Priority

Major
Configure