configurable template for body textarea

Description

We are starting to use JIRA in a customer support scenario. We miss a feature to be able to define templates for the body text area.

More Details: When emailing this issue, the subject text field value is preset with the issue summary. Similarly, the body text area should be preset with a value defined in a template.

Ideally, the templates could be defined in the same manner as all the other templates:

Velocity format
global or per project/issue type templates (email-this-issue-body.<project key>.<issue type id>.vm)
maybe even possiblity to include issue fields in the template (we don't need this, but maybe it comes almost for free?)
More specifically, in our case we would like the body textarea to contain something like:

Dear <Customer.Name>

Sincerely
<Assignee.Name>

-
Companyname
Address

Phonenumbers
Weblinks

Environment

None

Preliminary Test Cases

None

Assignee

Tibor Hegyi

Reporter

Tibor Hegyi

Labels

None

Access to limited visibility issues

None

Product platform

None

Module Dependency

None

Fix versions

Priority

Major
Configure