Filters in event notifications

Description

Add a filter option in event notifications

  • to check if an internal comment has been entered,

  • to check if the actor user is customer, agent, etc.

  • to include or exclude customers, or recipients with Browse permissions, or external recipients.

Environment

None

Preliminary Test Cases

None

Assignee

Tibor Hegyi

Reporter

Tibor Hegyi

Labels

None

Access to limited visibility issues

None

Product platform

None

Module Dependency

None

Fix versions

Priority

Blocker
Configure