Conditional processing and auto-responding of emails

Description

If sender is external, or not part of a group or disabled or issue is of certain state, refuse to process emails and optionally send an auto-response to the sender.

Add new conditions to Filter Field Rules.

  • JQL

  • sender condition: external, jsd customer, jsd agent, user without permissions, user with permission

Modify Filter rules to be able to bounce back to sender with email from a selected template.

Environment

None

Preliminary Test Cases

None

Assignee

Tibor Hegyi

Reporter

Tibor Hegyi

Labels

None

Access to limited visibility issues

None

Product platform

None

Module Dependency

None

Components

Fix versions

Priority

Major
Configure