Choose service desk request type in Mail Handler

Description

Service Desk Strategy should allow admins to select the Customer Request Type configured for the issue type set in the mail handler.

This is most importantly needed in cases when an issue type is mapped to multiple request types in the portal and it was undeterministic which request types was used.

Environment

None

Preliminary Test Cases

None

Assignee

Tibor Hegyi

Reporter

Tibor Hegyi

Labels

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Access to limited visibility issues

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Product platform

None

Module Dependency

None

Fix versions

Priority

Major
Configure