Could not trigger workflow transition from mail

Description

Hello,

I'm a littlebit frustrated about my incapability to get the transition triggering working. I followed the instructions on https://www.meta-inf.hu/display/PLUG/Configure+Email+Approval

Here is what I've configured:

1. A Mail handler with activated "Execute transition on issue" option.
2. A workflow with two transitions called "ja" and "nein".
3. A field context Workflow Execution Rule that looks for the "ja" or "nein" in the subject of the email to trigger the corresponding transition.

In fact nothing happens to the status unless I add the jeti.on.email.transition porperty to the transitions. But also in that case the "ja" or "nein" in the subject is totally ignored.

I guess that adding jeti.on.email.transition to a transition always triggers that transition as long as there is an email that is processed. I assume further that using a workflow execution rule is an alternative way to execute a transition. In other words: I do not have to add the property jeti.on.email.transition to transitions I want to execute by a workflow execution rule.

Is that assumption right?
If so, what's the fault in my configuration?

Please see attached screenshots of my configuration.

Environment

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Preliminary Test Cases

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Assignee

Tibor Hegyi

Reporter

Patrick Schuh

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Blocker
Configure